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Wednesday, 1 May 2019

Yes Bank | Virtual Relationship Manager/ Branch Banking (Maharashtra)

Hi Fly Consultancy - Date posted: 01 May 2019
Job Designation: Virtual Relationship Manager Job Grade: Deputy Manager-M2 This is permanent job on roles of the Bank Ltd. with fixed salary + high incentives. Be part of fastest growing digital sales channel in financial services industry. Must be Experience: Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors. Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply. Job Description: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc. This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Female would be preferred, between 20-35 years only of ages. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Two weekly offs with one Fixed Sunday off and other rotational off. Eligibility/Experience Criteria: Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors. Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply. Salary Package: Annual CTC of Rs.2.00 to 3.50 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Job Locations: Thane-West (Maharashtra)...

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