SYSTEM ENGINEER FOR GUNTUR (Grant trunk, Nagarampalem) (Andhra Pradesh)

LIFELINE CONSULTANCY - Date posted: 30 Apr 2019
Position Desktop Management Job Profile · Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) · Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. · Trouble shooting of all types of Hardware and software applications problems. · Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery. · Configuring & troubleshooting of printer, scanner & LAN related issues reported by users · Installation and configuring of wireless Data Cards in users laptops. · Exposure in Active Directory user creation & deletion · Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. · Trouble shooting hardware, software & networking problems. · User group policies creation & modification · Monitoring of virus issues through Symantec Endpoint Protection antivirus. · Regular data & mail backup of MS outlook (PST files). · Password creation & resetting to end users through remote desktop · Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express · Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. · Resolving tickets with in the SLA which is raised from End User side. · Maintaining Assets through Asset Management Tools · Design and integrate specifications for systems · Participate in an on-call rotation · Recommend new processes and procedures, equipment and software · Act as a senior resource for other System Engineers and for the team · Communicate and interact with the other team members or colleagues to ensure coordination and cross-training Desired skills and experience · Any Bachelor’s degree / diploma or equivalent · Certification or knowledge in ITIL · Willing to work under 24/7 support · Provide user support to quickly diagnose and resolve desktop issues · At least 12 to 24 months experience in a similar Desktop support role · Good verbal & written communication skills Qualification Any degree, Diploma without arrear Support Level ,L1 Salary Package CTC:18,200 & THS:14,000 Function Type End-user computing Job Locations Guntur (Grant trunk, Nagarampalem) Requirement Immediate....

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