Career wizard - Date posted: 29 Mar 2019
Excellent opportunity To Work Day Shift In Noida and Gurgaon Based BPO's Contact Person : Juhi- 8I788I283O Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates) Pls go through the below mentioned Job Description :: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns. - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer's behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary....
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