Passion Gaming - Date posted: 28 Feb 2019
Job Summary Answer calls, Live Chat & Emails professionally to provide information about products and services, resolve issues & set exemplary standards of service. Keep records & recording details of customer transactions, inquiries, complaints, and comments, as well as actions taken. Responsibilities and Duties Process withdrawal requests, complete KYC & create/complete Zoho task tickets. Follow up to ensure that appropriate and timely actions are taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Make outbound phone calls to maximize sale/deposit conversion...
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Thursday, 28 February 2019
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