BLS International Services Ltd - Date posted: 27 Sep 2018
Designated as a Team Lead Excellent communication skills. Should be from a BPO Background and should have experience in handling a team. Should be comfortable with Rotational shifts. Hands on experience in International Process. Good in People Management. Manage day to day center operations in the absence Call Center Manager. Look after attrition and shrinkage target of the team Meet Service Level Matrices Work with support departments to ensure staffing strategies are effectively executed Meet or exceed all performance goals. New training and ongoing training of supervisors...
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Thursday, 27 September 2018
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