Urgent Requirement of Fresh BHM for Front Office Executives in 5 star Hotels in Siliguri & Kolkata (West Bengal)

SPEARHEAD- YOUR CONSULTING PARTNER IN HR & EDUCATION - Date posted: 31 Aug 2018
Must be holding Degree/Diploma in BHM   At least 6 months experience in Hotel Industry   Key Responsibilities   * Plan and coordinate the provision of friendly, efficient services to guests   * Schedule activities for guests   * Plan and coordinate all promotional activities targeting clients   * Trace relevant statistics about clientele   * Coordinate and supervise all activities for guests   * Assist with check-ins / check-outs of clients   * Greet Guests upon arrival   * Assist guests with airline bookings and reconfirmation's   * Assist all departments in being receptive to the needs of guests   * Assist staff with language and culture   * Attend recreation activities when necessary   * Plan and conduct group and function rundown meetings   * Assist in any other duties when required by the Front Office Manager   * Assist with translations (information: guest directory; menus etc.) as required   * Provide feedback from Guests to Front Office Manager for action   Occupational Health and Safety Responsibilities   * Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines   * Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures   * Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly   * Initiate action to correct a hazardous situation and notify supervisors of potential dangers   * Log security incidents and accidents in accordance with hotel requirements    ...

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